Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL.
What is Freshdesk?
Best For
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
Freshdesk Pricing
Starting From:
$18.00
/month
Yes, has free trial
Pricing Overview
Freshdesk pricing starts at $18.00 per user, per month. There is a free version. Freshdesk offers a free trial.See additional pricing details below.
Pricing Details (Provided by Vendor)
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (unlimited free agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $47/agent/month billed monthly or $39/agent/month billed yearly Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly
Freshdesk Features
Product Categories
Freshdesk Product Images
Freshdesk Support & Development
Deployment
Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live Rep)
Training
In Person
Live Online
Webinars
Documentation
Videos
Company:
Freshworks Inc
Website
www.freshworks.com